Shipping policy

Orders ship from our warehouses in Mainland China or Hong Kong, depending on product availability and optimal logistics, serving customers worldwide with a focus on the United States. This flexible approach ensures reliable delivery and cost efficiency for your relaxation products.

Processing Time

Orders process within 1-2 business days after payment, excluding weekends and public holidays in China or Hong Kong. Peak seasons like holidays may extend this to 3 business days.

Shipping Methods and Rates

• Standard Shipping (Hong Kong Post e-Express, EconomiQ, or China Post equivalents): $32-44 USD for up to 2kg (actual or volumetric weight), free over $100 USD.

• Express Shipping (SF Express or similar): $51+ USD, 3-5 business days.

Costs calculate at checkout by weight, dimensions, origin warehouse, and destination; volumetric weight uses L x W x H / 5000.

Delivery Estimates

US standard shipping: 7-11 business days from shipment (8-13 total from order). Other regions: 10-20 business days, varying by origin (Mainland China may add 1-2 days customs).

Shipping Destinations

We serve the United States, select Asia and Europe countries; no perishable goods, liquids, or hazardous items. No P.O. boxes or military addresses.

Tracking and Updates

Shipped orders get tracking emails from carriers like Hong Kong Post, China Post, or SF Express. Track via carrier websites.

Failed or Lost Deliveries

Incorrect addresses or customs delays are customer responsibility. Report lost/damaged items within 7 days of expected delivery to charles99_0112@msn.com for support.

Changes or Questions

Details may change; verify latest rates on site. Email charles99_0112@msn.com for inquiries.